Returns and Refunds
If for some reason you are not happy with our product you may return your purchase. Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
You must return your purchase to our returns handling center at
99130 Sirkka, Finland
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or a proof of purchase. Please note that you are responsible for return costs.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
In the case of a damaged or wrong item, you may choose between a full refund or an exchange. Provide us a photo and a short description of your purchase to firstname.lastname@example.org. If accepted you don't have to return your purchase.
To return your product, you must send your product to Magitto.com returns, Juolukkakuja 2, Sirkka FI 99130
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.